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Support

Support

Owners - Upon your gesture order being filled, our staff will add your Q-A user for support access. Your Q-A/support login will be emailed to you. If you don't see the support forums in a reasonable amount of time, please submit a helpdesk request and we will add you in. (Requires active support contract). If you have purchased GESTURE PRODUCT from an GESTURE Authorized Reseller, join the Q-A and ask your reseller to submit your forum username to our support department and we will give your account access to the support areas of the Q-A. Non Owners - join the forum to place pre-sales questions and talk to current GESTURE owners.

GESTURE Authorized Reseller Support System If you have purchased GESTURE PRODUCT from an GESTURE Authorized Reseller, join the Q-A and ask your reseller to submit your Q-A username to our support department and we will give your account access to the support areas of the Q-A.Please click here to Register Question-Answer (Q-A)

Report Abuse/Complaints/Report False Whois Complaints /Report Spam Complaints
To report any form of abuse activity (trojans, phishing, adware etc) with respect to any gesture service. Please click here to
submit your complaint »

License Move Policy If you wish to move your license from one GESTURE Authorized Reseller to another, this qualifies as a License Move. The license move requires approval of both the reseller you purchased from and the GESTURE staff. There will be a 20.00 $ license move fee. Prior to the move,

Refund Policy We do not give refunds. If you want to see if you like GESTURE before you buy, order a free trial first.yet some products/services are come in refund class with some time limitation .Be sure before buy.you can get product and refund at price section along with Refund time limitation.

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Knowledgebase Look here for common installation problems and frequently asked questions. The knowledgebase does not require a login.

View  Knowledgebase>>

Documentation Look here for our Installation Guide, Manual and other documentation.Steps wise instruction ...

Demo Be sure to click the 'Choose Demo Options' link to get a list of all themes and homepages that are available

To submit a new ticket please Click Here>>

Downloads  View our categorized library of downloads for all necessary manuals, software, etc.

 

Blog

 Blog Click to Enter Now>>

You Can post a comment you need to Post Comments.

 

Knowledgebase

 Knowledgebase Look here for common installation problems and frequently asked questions. The knowledgebase does not require a login.

View  Knowledgebase>>

 

Documentation

Documentation Look here for our Installation Guide, Manual and other documentation.Steps wise instruction ...

Video Tutorials

Demo

Demo Be sure to click the 'Choose Demo Options' link to get a list of all themes and homepages that are available. Feel free to create an account, experience the system as your customers would. To check out the administrative area, you can login with username: demo and password: demo. Please note: The configuration (system setup) area is not accessible. This is necessary to keep the demo running smoothly. If you would like a free trial to install on your server, you can order email sale@websiteshelter.com. All Demo services Available for short duration.company not responsible for any data lose and misrepersantation during demo period.

DEMO

 

Helpdesk

Helpdesk Gesture Owners - to obtain direct assistance from our support staff regarding your gesture installation, billing issues, licensing issues,technical issue etc. It is recommended to check the forum and knowledgebase first to eliminate known or common problems with installation. You must be logged in to obtain access to the helpdesk. (Requires active support contract) If you have purchased GESTURE PRODUCT from an Authorized Reseller, you must obtain direct support from your reseller.

To submit a new ticket please Click Here>>

Password Retrieval Form Lost Password - Use our Password Retrieval Form to have a new password sent to you. You will need to enter your username or email address as it is listed in your account. An email will be sent to the email address on file with a link to click. Click that link and your new password will be emailed.Be sure your user id /email id registerd with us.

Payment Instruction

Mode of Payment

1.A. Online payment If you'd like to pay by credit card, your name and address must match exactly with the name and billing address on your credit card. This is to protect you from credit card fraud. We support all major credit card and secure payment gateway( 2CO.COM ) . 2CO Payments are charged: 5.5% + USD 0.50 each Transection, Charge displayed as "GESTURE & 2CO " .

B. PAYPAL

2.You can wire transfer funds to the following accounts: Beneficiary Name : GESTURE. Account No : 2894201000086 Mode :-Current A/C Branch :2894 Bank name : CANARA BANK IFSC Code :CNRB0002894 Swift Code :-CNRBINBBCFD .Once you initiate the Wire Transfer please create a Support Request under the "Billing: Funds Remittance" category. Please add details of the Wire Transfer, including Username, your Company Name, Date of Transfer, Originating Bank, Transferred Amount, and your Bank Account Number.

3.You can also send a Cheque or Demand Draft to : Payee : GESTURE . Send to us C-97 Kalkaji NEWDELHI-110019 INDIA.
4. Channel Networks Office: You can deposit cashOR/AND DD/chq* (*in favour of GESTURE INFORMAIC LTD. ) on our Aff. Networks office, (be sure for deposit receipts) with order detail . For list of Affl.networks please logon www.wensiteshelter.com or email - Billnotify[at]websiteshelter.com please create a Support Request under the "Billing: Funds Remittance" category mention with Aff. Networks Office contact person/address/amount reciept no.date along with your product detail.

Transaction Fees & Payment Instructions ::-1.Funds credited to your account are subject to transaction fees charged by intermediary banks.2.Please ensure that your Company name or Reseller Username appears in the Sender section of the wire/bank transfer.3.Once you initiate the Wire Transfer please create a Support Request under the "Billing: Funds Remittance" category. Please add details of the Wire Transfer, including Username, your Company Name, Date of Transfer, Originating Bank, Transferred Amount, and your Bank Account Number.4.For Demand Draft/Bank check payments, please create a Support Request under the "Billing: Funds Remittance" category specifying your ID, Demand Draft number and issuing Bank.5.GESTURE has a "No-Questions-Asked" refund policy. We will refund any unused portion of your deposit amount of your request. To initiate a refund: please create a Support Request under the "Refund: Funds Remittance" category specifying your ID.There may be minor changes in your refund amount due to fluctuations in international currency rates. We will refund your amount via the same payment mode through which the payment was originally received. if you are unable to submit sapport ticket please send mail - Billnotify[at]websiteshelter.com

    Note: These prices are subject to change based on FX fluctuation. You will be intimated by an Email before any price change occurs
  • Indian ENU/Resellers will be charged Service Tax of 12.3%, applicable on all Hosting and Website products
  • This special pricing is offered to you through the GESTURE Promo Engine . so hurry and make the most of the best prices in the industry!

Downloads

Downloads  View our categorized library of downloads for all necessary manuals, software, etc.GESTURE has developed and deployed new generation enhanced EASY INFORMATION SYSTEM service and support platform by incorporating industry-leading new technologies with innovative standard-based design and customer software. GESTURE has a corporate strategy of continual improvement, superior technology and exceptional people and has pioneered market-leading applications and application development tools that enable customers to offer effective, competitive solutions to end users in virtually any target market. GESTURE undertaken event affairs of tern key project from concept to cleanup, charity & corporate out things. Download

Downlode(For office use only)

Admin Download.......

Help Download.......

Promo Download.......

Reseller Download.......

Training Download.......

IOM Download.......

Gesture NewsLetter Template .......

Phone/SMS Support

Phone Support System only for Urgent support *Requierd Support Contract

SMS Support System Use your sms account http://smscontrol.gesture.co.in *Requierd SMS Services User ID & Password

Refund-

We do not give refunds. If you want to see if you like GESTURE before you buy, order a free trial first.yet some products/services are come in refund class with some time limitation .Be sure before buy.you can get product and refund at price section along with Refund time limitation. If you wish to move your license from one GESTURE Authorized Reseller to another, this qualifies as a License Move.
The license move requires approval of both the reseller you purchased from and the GESTURE staff. There will be a 20.00 $ usd license move fee. Prior to the move.GESTURE Licenses are non transferable. Only licenses purchased from https://websiteshelter.com or an GESTURE Authorized Reseller are valid.

IOM LINKNK

  • GESTURE

    Has developed and deployed new generation enhanced Web Applications service and support platform by incorporating industry-leading new technologies with innovative standard-based design and customer software.

    Learn moreLearn more
  • Testimonials .

  • Great Support

    Gesture Owners - to obtain direct assistance from our support staff regarding your gesture installation, billing issues,,technical issue etc.Learn moreLearn more

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    Ready in less than 5 minutes! Just upload it to your webserver, run the installer and you are ready to serve some customers!

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